Building a competitive advantage through quality.
Poor quality can cost companies 15% to 20% of their sales revenue. With over 100 years of combined experience, our Quality Service Division delivers world-class proactive and corrective support to strengthen quality throughout your supply chain. As part of our ISO 9001 certification, we track three quality objectives: on-time delivery, product quality, and the value we bring to our customers. For many of our smaller customers or those who may not have an in-house quality group, we act as their quality team by engaging directly with their suppliers and co-packers, advocating on their behalf to get results.
For many of our smaller customers or those who may not have an in-house quality group, we act as their quality team by engaging directly with their suppliers and co-packers, advocating on their behalf to get results.
Contact Our Quality ExpertsUnlike traditional packaging suppliers and manufacturers who only focus on their product or packaging substrate, our Quality Service team has in-depth knowledge of plastic, glass, and metal packaging. We can examine all packaging components — container, closure, product/package interaction, labeling, filling, and more — to find the cause of a quality issue. When necessary, we can visit our customers to provide hands-on support and training.
The team has a passion for making sure that Berlin Packaging delivers consistent, high quality product. This includes helping ensure customer needs are clearly understood and matched with the right manufacturer. Our Berlin Quality team is your advocate in the world of packaging quality.
Let's Get StartedBerlin’s Quality Service Division has expert knowledge of all aspects of Quality System development and deployment.
Lean/Waste reduction assessments Supplier scorecard/measurement consultation Cost of Poor Quality (COPQ) system assessment/consultation/creation Efficiency assessments 5S implementation facilitation Quality systems assessment and implementation Six Sigma/DMAIC project facilitation Design for manufacturability assessment Failure Modes and Effects Analysis (FMEA) facilitation Layered Process Audits (LPA) planning and implementation Statistical Process Control (SPC) consultation and implementation Kaizen event facilitation 8D problem solving facilitation Gage R&R consultation Specification development/consultation Warranty system assessment and consultation/creation Regulatory compliance consulting for food and pharmaceutical applications
